Visible cases
7
Rows in the current board scope
Payment queue
12
Requests in active workflow
Open alerts
0
Exceptions needing review
Board tabs
Main operational board stays primary. Config is utility-layer, not top-level navigation.
ConfigNew Case
Main board

Grouped client work board

Board rows are the primary surface. Click a row for side detail; use bulk actions only after deliberate selection.
Grouped boardSide detail model
Board scope
All client boards
Groups
6
Rows
7
Open alerts in scope
1
Focused row
None
Intake
New requests and booking creation
2 rows2 ready2 payments1 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-INTAKE
NEW_REQUEST
PENDING_COORDINATOR_REVIEWReady
Demo Client
VN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
Create booking and confirm intake details
Last check-in: 2026-04-08 03:40
ZALO Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
BK-0001
NEW_REQUEST
PENDING_COORDINATOR_REVIEWReady
Demo Client
VN
Alerted
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
Create booking and confirm intake details · BK-0001
Last check-in: 2026-04-08 03:38
1 alert ZALO Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Waiting for Info
Supplier details and scheduling follow-up
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-WAITING
PENDING_SUPPLIER_INFO
PENDING_COORDINATOR_REVIEWReady
Demo Client
CN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
Follow up supplier info and schedule inspection
Last check-in: 2026-04-08 02:40
Blocked WECHAT Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Inspection Active
Inspector assigned and fieldwork moving
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-INSPECT
INSPECTION_SCHEDULED
PENDING_COORDINATOR_REVIEWReady
Demo Client
VN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
2026-04-10
Collect photos from inspector group
Last check-in: 2026-04-08 01:40
WHATSAPP INCOMING Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Evidence Processing
Photos received, cloud upload, VerifyCargo work
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-EVIDENCE
PHOTOS_INCOMING
PENDING_COORDINATOR_REVIEWReady
Demo Client
CN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
2026-04-11
Upload evidence to cloud and VerifyCargo
Last check-in: 2026-04-08 00:40
ZALO REVIEWING VC IN_PROGRESS Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Finalization
Final info entry, QA, and close-out
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-REVIEW
FINAL_FORM_PENDING
PENDING_COORDINATOR_REVIEWReady
Demo Client
VN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
2026-04-12
Complete final review and close case
Last check-in: 2026-04-07 23:40
WECHAT READY VC COMPLETED Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Completed
Operationally finished cases
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
PENDING_COORDINATOR_REVIEWReady
Demo Client
CN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
2026-04-13
Completed
Last check-in: 2026-04-07 22:40
WHATSAPP READY VC COMPLETED Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.