Visible cases
7
Rows in the current board scope
Payment queue
12
Requests in active workflow
Open alerts
0
Exceptions needing review
Board tabs
Main operational board stays primary. Config is utility-layer, not top-level navigation.
Intake
New requests and booking creation
2 rows2 ready2 payments1 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-INTAKE
NEW_REQUEST
PENDING_COORDINATOR_REVIEWReady
Demo Client
VN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
Create booking and confirm intake details
Last check-in: 2026-04-08 03:40
ZALO Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
BK-0001
NEW_REQUEST
PENDING_COORDINATOR_REVIEWReady
Demo Client
VN
Alerted
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
Create booking and confirm intake details · BK-0001
Last check-in: 2026-04-08 03:38
1 alert ZALO Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Waiting for Info
Supplier details and scheduling follow-up
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-WAITING
PENDING_SUPPLIER_INFO
PENDING_COORDINATOR_REVIEWReady
Demo Client
CN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
Follow up supplier info and schedule inspection
Last check-in: 2026-04-08 02:40
Blocked WECHAT Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Inspection Active
Inspector assigned and fieldwork moving
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-INSPECT
INSPECTION_SCHEDULED
PENDING_COORDINATOR_REVIEWReady
Demo Client
VN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
2026-04-10
Collect photos from inspector group
Last check-in: 2026-04-08 01:40
WHATSAPP INCOMING Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Evidence Processing
Photos received, cloud upload, VerifyCargo work
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-EVIDENCE
PHOTOS_INCOMING
PENDING_COORDINATOR_REVIEWReady
Demo Client
CN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
2026-04-11
Upload evidence to cloud and VerifyCargo
Last check-in: 2026-04-08 00:40
ZALO REVIEWING VC IN_PROGRESS Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Finalization
Final info entry, QA, and close-out
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
BK-SAMPLE-REVIEW
FINAL_FORM_PENDING
PENDING_COORDINATOR_REVIEWReady
Demo Client
VN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
2026-04-12
Complete final review and close case
Last check-in: 2026-04-07 23:40
WECHAT READY VC COMPLETED Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Completed
Operationally finished cases
1 rows1 ready1 payments0 alerts
BookingClientCoordinatorInspectorInspection DateNext ActionCheckOps Supporting Files
PENDING_COORDINATOR_REVIEWReady
Demo Client
CN
Cargo Admin
Coordinator
Nguyen Inspector
Inspector
2026-04-13
Completed
Last check-in: 2026-04-07 22:40
WHATSAPP READY VC COMPLETED Payment PENDING_COORDINATOR_REVIEW
No filesEdit
Use: label,URL | label 2,URL for quick click-through attachments.
Alerts tab

Board-linked alert queue

Exceptions are shown as a focused secondary board, still tied to the current board scope.
Alert listSide detail
Board scope
All client boards
Visible alerts
7
Critical + High
2
Open
0
Open
0
Acknowledged
1
Resolved
6
Critical
0
High
1

Prioritized alerts

AlertSeverity / priorityStatusTypeEntityDetectedBy
Booking cost exceeds approved payment HIGH · critical (115) ACKNOWLEDGED DATA_MISMATCH BK-0001 2026-04-06 15:44 SYSTEM
Payment request overpaid HIGH · high (90) RESOLVED HIGH_FEE PR-0001 2026-04-06 15:13 SYSTEM
Paid request is missing payment proof MEDIUM · high (85) RESOLVED DATA_MISMATCH PR-0002 2026-04-07 04:32 SYSTEM
Paid request is missing payment proof MEDIUM · high (85) RESOLVED DATA_MISMATCH PR-0001 2026-04-06 15:13 SYSTEM
Paid request is missing payment proof MEDIUM · high (80) RESOLVED DATA_MISMATCH PR-AUTO-20260408-0012 2026-04-08 08:29 SYSTEM
Approved request has no disbursement yet MEDIUM · high (80) RESOLVED PAYMENT_DELAY PR-0002 2026-04-07 04:07 SYSTEM
Approved request has no disbursement yet MEDIUM · high (75) RESOLVED PAYMENT_DELAY PR-AUTO-20260408-0012 2026-04-08 08:29 SYSTEM